Trust & Safety

At Scheda, we're committed to providing a safe, secure, and trusted marketplace where customers can book with confidence and businesses can grow with peace of mind.

While no online marketplace can eliminate every risk, we work continuously to create a reliable platform through secure technology, business verification, and transparent booking practices.

Verified Businesses

Businesses on Scheda may be verified using contact information, business documentation, government-issued identification, or other verification methods where applicable.

Verification helps build trust and provides customers with greater confidence when making a booking.

Secure Payments

Payments processed through Scheda use secure, encrypted payment technology to help protect your financial information.

Sensitive payment details are never shared directly with businesses.

Privacy & Data Protection

Your privacy matters.

We collect and process personal information in accordance with our Privacy Policy and use industry-standard security practices to help safeguard your account and personal information.

Reviews & Ratings

Customer reviews promote transparency and help others make informed decisions.

To maintain the integrity of our marketplace, we may remove reviews or content that are fraudulent, misleading, abusive, or otherwise violate our Terms of Service.

Report an Issue

If you experience an issue with a booking, payment, or business listed on Scheda, our support team is available to assist.

We'll review reported issues fairly and work with both parties toward an appropriate resolution whenever possible.

Community Standards

We expect everyone using Scheda to treat others with professionalism and respect.

Businesses and customers who engage in fraudulent activity, abuse the platform, or violate our Terms of Service may have their accounts suspended or permanently removed.

Our Commitment

We're building Scheda to be a trusted marketplace for beauty, wellness, fitness, and service-based businesses throughout The Bahamas and the Caribbean.

As our platform continues to grow, we'll continue investing in new tools, verification methods, and security features to make Scheda an even safer and more reliable place to book and grow your business.

Need Help?

If you have questions or need assistance, please visit our Contact Us page or reach out to our support team.